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FREQUENTLY ASKED QUESTIONS

Do you take credit cards? 

Yes, for your convenience, Kieffer accepts Visa and MasterCard.  There is no fee for this service and it only takes a few minutes. You can easily pay online by clicking the Online Bill Pay button.

What is your billing cycle?

Commercial customers are billed on a monthly basis. Residential customers are billed on a quarterly basis. Monthly billing is also offered for residential customers if preferred.

What are fuel and material surcharges?

The basic price our company service charge covers such things as operating costs—labor, supplies, insurance, energy, etc. The fuel and material surcharge is needed to pay for the increase in costs that can fluctuate based on current prices (tires, fuel, oil, parts, etc.).

WHERE DO YOU OFFER RESIDENTIAL RECYCLING?

We have implemented Residential Recycling in some communities. Visit Recycling - Residential for more information.

Do you accept recyclables from construction projects?

We gladly accept wood, cardboard, steel, plastic and concrete. For more information visit Contractor Services - Recycling

Does my business have an option to recycle more than just paper?

We are happy to provide commercial recycling services that also accept plastics, aluminum, steel, glass, yard waste and cardboard.

I recently moved to the area. How do I get signed up for trash collection service?

We have three locations to serve you.  You can request service online or call :

Rapid City - 605-342-5575  |  Belle Fource - 605-892-4635  |  Gillette, WY - 307-682-6000


Do you PROVIDE portable toilet SERVICE outside of the Rapid City area?

We are happy to service those requesting portable toilets throughout western South Dakota.

Do you have more questions?  Contact us online or call.

Holiday Schedule
We are closed on the following holidays
• New Year's Day
• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving Day
• Christmas Day

* Garbage pickup will be the next day.

Commercial Garbage Service

Contact us today to get one of our convenient clean up cans.

Request Service
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Kieffer Sanitation Service Area Map

  • = Rapid City
  • = Belle Fourche
  • = Gillette

Please CLICK the location's colored marker to view what Kieffer services are available.

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